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CBSA CARM 2021 Project

Home Logistics Services CBSA CARM 2021 Project

CARM is Here – are you ready?

LEARN ABOUT CARM AND REGISTER YOUR BUSINESS TODAY!

The CBSA Assessment and Revenue Management (CARM) project is a multi-year business transformation initiative. Once implemented, it will facilitate trade compliance and enhance the use of data analytics to streamline business processes between Canada Border Services Agency (CBSA) and its clients.

CARM Facts

• CARM registration will be mandatory as of CARM Release 2 (~Oct. 2024).
• Importers can obtain a GCKey upon logging in to the CARM Client Portal.
• The CBSA has included “onboarding documentation” in English & French in the CCP.
• The link “Registering a Business on the CARM Client Portal” should assist with set up.
• Upon registration in the CCP, Importers need to “Delegate Access” to ITN Logistics.
• There should be a pending “Access Request” from ITN Logistics awaiting in the CCP.
• The “Access Request” is under “Manage Pending Third Party Requests” on main page.
• Grant “Program Management” level access for “RM Accounts” ITN performs clearances.
• Select “Transaction Visibility Rules” to which ITN Logistics will be able to view/access.
• If there is no “Access Request” visible under Third Party Requests, notify ITN Logistics.
• Registration issues; contact ITN or complete a CBSA “Client Support Contact Form”.
• Importer RPP Security will become mandatory as of CARM Release 2 (Oct. 2024).
• All importers will qualify for a 180-day “Grace” transition period to obtain RPP Security.
• Importers will have 180 days to post RPP Security without impacting importer release.
• CARM will post an importers RPP “Calculated Security Requirement” amount Oct. 2024.
• The “Calculated Security Requirement” amount will determine an importers bond level.
• Importers will need to post either a Surety Bond or a Cash Bond in CARM.
• Importers with current RPP Security will have their Bond details migrated to CARM.
• See additional Financial Security information in below CARM Fact Sheet Link.
• Importers should not arrange payments through the CCP without consulting with ITN.
• ITN Logistics will provide Surety Bond information ~Oct. 2024 (CARM Go Live)

View here the three (3) phases of CARM deployment.

Important information for Importers in below links! 

CARM Fact Sheet – CARM Client Portal (CCP)
CARM Fact Sheet – Financial Security

CBSA support resources are available via: CARM Google Drive.

CARM videos are available via the CBSA’s YouTube Channel to guide Importers through the Portal.

Some of the more helpful videos can be accessed below

How to create login credentials and a user account in the CARM Client Portal.

How to link a user account to a business account in the CARM Client Portal. 

How to set up a delegation of authority for employees in the CARM Client Portal.

How to set up a delegation of authority for a third-party service provider in the CARM Client Portal.

Please CLICK HERE to leave your contact details for further information as CARM evolves!

This information is the latest proposed draft, communicated by CBSA (May. 2024).

 

CSCB Standard Trading Conditions (STC) and Customs Broker Services (12-2023)

CSCB (Schedule B) CARM Terms and Conditions applicable to Pre-CARM GAA’s (12-2023)

 

“Choosing a logistics company on price alone is short sighted. Choosing one based on trust will take you further.”


Jane B. – Sales

jane

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