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CBSA CARM 2021 Project

Home Logistics Services CBSA CARM 2021 Project

CARM is Here – are you ready?

LEARN ABOUT CARM AND REGISTER YOUR BUSINESS TODAY!

The CBSA Assessment and Revenue Management (CARM) project is a multi-year business transformation initiative which will facilitate trade compliance and enhance the use of data analytics to streamline business processes between Canada Border Services Agency (CBSA) and its clients.

CARM Facts

  • CARM is now the CBSA official system of record as of Oct. 21st, 2024!
  • Importers can obtain a GCKey upon logging in to the CARM Client Portal.
  • CBSA has included client onboarding documentation in English & French in the CCP.
  • Portal registration issues, contact ITN or complete a Client Support Contact Form.
  • Importers must provide a “Delegation of Authority” to ITN Customs through the CCP.
  • Importers are now responsible for having RPP Security posted in the CARM Client Portal.
  • CBSA has posted RPP “Calculated Security Requirement” amounts for importers in CARM.
  • The RPP “Calculated Security Requirement” amount will determine an importer’s bond level.
  • Importers are also responsible for duty and tax payments directly to the CBSA.
  • See below CARM Fact Sheet with information on direct payment options with CBSA.
  • See below links for ITN Customs RPP Surety Bond Information and Application.

Important information for Importers in below links!

CARM Fact Sheet – CARM Client Portal (CCP)

CARM Fact Sheet – RPP Financial Security

CARM Fact Sheet – CBSA Payment Options

ITN Logistics RPP Bond Information and Premiums

ITN Logistics RPP Surety Bond Application Form
CARM videos are available via the CBSA’s YouTube Channel to guide Importers through the Portal.

Some of the more helpful videos can be accessed below

How to create login credentials and a user account in the CARM Client Portal.

How to link a user account to a business account in the CARM Client Portal.

How to set up a delegation of authority for employees in the CARM Client Portal.

How to set up a delegation of authority for a third-party service provider in the CARM Client Portal.

Please CLICK HERE to leave your contact details for further information as CARM evolves!

This information is the latest proposed draft, communicated by CBSA (June 2025).

CSCB Standard Trading Conditions (STC) and Customs Broker Services (12-2023)

CSCB (Schedule B) CARM Terms and Conditions applicable to Pre-CARM GAA’s (12-2023)


CARM Banner

“Our people genuinely focus on taking care of you. We take it personally.”


Ian H. – Sales

ian

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