Below is a list of frequently asked questions about our Intermodal Transportation Services within Canada. If you do not see your question answered please contact us at 1-800-354-9046 to find out more information on how we can help move your personal items.
No we do not; we charge a flat rate per transportation of one container.
We use Canadian National Railways.
Depending on province of origin and province of destination containers are available as indicated below (subject to change with or without notice, on a moment basis. It is strongly recommended to give us a call in order to verify the current availabilities prior making any arrangements).
**This information is subject to change without further notice and subject to space and equipment availability. Please call us to verify details before making any arrangements based on the information provided in this chapter.
We accept containers with gross cargo weight up to 40,000 lbs. If the weight of your cargo exceeds 40,000 lbs, please give us a call, as arrangements can be made in order to accommodate your shipment.
Please click here for this information.
Customer is responsible for proper packing, loading, blocking and bracing of cargo in the container. Customer is also responsible for unloading of the container.
No, it does not; container comes on a trailer and stays on that trailer 4-4.5 feet above ground level all the time. Ramp is not provided.
Please find the time chart here. It provides you with more ideas on what to expect. Chart indicates estimated transit time of transportation between rail terminals. Information is provided for general illustration purposes only. This information is subject to change without further notice and subject to space and equipment availability. Please call us to verify details before making any arrangements based on the information provided in this chapter. Please allow 3-5 days for short distance transportation and 4-8 days for long distance, however, this is the best estimate based on our experience, actual time may vary.
Personal effects, household goods, tools, etc.
Dangerous goods and hazardous materials.
Propane tanks are absolutely prohibited for transportation.
In some cities container may be left for loading for up to 48 hours or over the weekend. At all other places container is provided for live loading, truck is waiting there, 2 hours are included in price, after 2 hours an hourly charge applies.
Nanaimo, BC, Victoria, BC, Vancouver, BC., Calgary, AB, Edmonton, AB, Saskatoon, SK, Winnipeg, MB, Toronto, ON, Montreal, QC, Moncton, NB, and Halifax, NS. If you do not see your city on this list, but need a container to be left for loading, please give us a call at 1-800-354-9046, we still can make arrangements, especially for cities within proximity to the terminals.
Nanaimo, BC, Victoria, BC, Vancouver, BC, Calgary, AB, Edmonton, AB, Saskatoon, SK, Winnipeg, MB, Toronto, ON, Montreal, QC, Moncton, NB, and Halifax, NS. If you do not see your city on this list, but need a container to be left for unloading, please give us a call at 1-800-354-9046, we still can make arrangements, especially for cities within proximity to the terminals.
In case container will be left for loading and unloading you may be required to provide us with a copy of parking permit received by you from the city authorities. Please give us a call for more information at 1-800-354-9046.
Container may be positioned Monday to Friday, except statutory holidays, at normal working hours.
It is not allowed. Container has to be delivered to your residential address or storage facility, etc. for loading and unloading.
The shipping of loose pieces loaded directly to the train is not accepted.
Insurance is always excluded, but available for an extra cost.
Yes you can, we offer the insurance coverage for your goods while in transit. Owner packed goods are subject to the Institute Clauses (C). Professionally packed goods are subject to the Institute Causes (A). Subject to deductibles as per schedule. There are certain limitations and exclusions. Valued inventory may be needed. Please call us for more details.
You do not have to purchase insurance offered by your company, however we will ask you to sign a waiver if insurance offered by us would be declined.
Yes, you can ship your own ISO standard shipping container, please click here for more details.
We do not accept recreational trailers for transportation.
We do not offer trailer services.
We accept direct deposit, wire transfer, certified cheque, and money order. Credit Card payment form will have to be filled out and faxed back to us at least five business days prior positioning of the container. Deposit of $1000.00 CDN + tax will be charged to the credit card two business days prior positioning of the container at origin, some exceptions for remote locations may apply, please call us for more information.
The whole amount may be paid by Visa and MasterCard as well, 3.3% convenience fee will apply. 100% payment is required prior final delivery at destination. If paid by certified cheque or money order, please allow 3 business days for payment processing.