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Dated: July 1, 2024 Revised September 1, 2024
To: ITN Logistics Origin Agents / Forwarder Partners
Subject: Pre-loading / Pre-arrival Information Filling for All Inbound Shipments to Canada
In order to provide sufficient time for ITN Logistics to submit the mandatory pre-loading/pre-arrival information to Canada Border Services Agency (CBSA), in compliance with government regulations.
ITN requires receipt of pre-loading/pre-arrival information from origin, (for transmission to CBSA during regular business hours in Canada) as follows;
Air – Minimum One Business Day (24 Hours) Prior to Tendering Cargo to the Air Carrier
Marine – Minimum Three Business Days (72 Hours) Prior to Vessel Loading
Failure of an origin agent / forwarder partner to ensure ITN receives a ‘Pre-Loading / Pre-Arrival Alert’ as outlined in this memo, will cause you to be liable and responsible for;
- delay of shipment as CBSA will hold the cargo at first port of arrival in Canada,
- any storage charges incurred,
- an ITN administration fee of CA $250.00,
- possible penalty from CBSA of up to CA$ 8,000.00 per non-compliance occurrence,
- an ITN administration fee of CA$ 500.00 per non-compliance penalty assessed by CBSA.
We require all origin agents/forwarder partners to ensure the pre-loading/pre-arrival information provided to ITN;
- includes a draft copy carrier and house bills of lading which are correct and accurate,
- has cargo commodity descriptions on carrier and house bills of lading in accordance with CBSA regulations – <click here >
- is sent to the correct ITN destination office, email addresses are shown below,
- has in the email subject line: ‘Pre-Loading / Pre-Arrival Alert’
- agents / forwarder partners may wish to use the fillable formatted form provided by ITN <click here>
Destination ITN office ‘Pre-Loading / Pre-Arrival Alert’ email addresses:
Montreal: emanifest-montreal@itn-logistics.ca
Toronto – Air: yyzair@itn-logistics.ca
Toronto – Ocean Far East: oceandocs@itn-logistics.ca
Toronto – Ocean: europeoceandocs@itn-logistics.ca
Calgary: emanifest-calgary@itn-logistics.ca
Vancouver: emanifest-vancouver@itn-logistics.ca
Reminder: An administration fee of CA$ 250.00 will be invoiced to an Origin Agent / Forwarder Partner if they fail to follow the above instructions.
Should you have any questions, please email the appropriate ITN office at destination, as shown above.
With Kind regards,
ITN Logistics